Did you know that 75% of patients use Google to learn about a Medical Practice? Your Practice's Online Reputation could make or break a patient's decision to book an appointment with you. NextGen Office, a top ranked cloud based EHR has recently partnered up with a service that can help you boost your online reputation. Doctible is a platform that provides patient communication and helps improve your patient retention! Utilizing a service like Doctible can save your office staff valuable time, increase patient satisfaction and even reduce the number of phone calls coming to your office.Doctible’s goal is to help healthcare providers be more efficient and profitable using technology, especially in these times of increased desire for remote communication. The NextGen Office - Doctible integration helps grow your patient engagement and boost your own online presence.
Reputation Management with Auto-Response
• Sends direct feedback to offices regarding their service
• Enables patients to add feedback to Google reviews and more
• Ensures quality service is being provided by the office • Increases the practice’s web presence
Patient Communicator
• Individual one-on-one text message conversations
• Mass texting to patients for alerts (for example, when the office is closed)
• Text can come from the office’s landline phone number
Appointment Reminders (Email and Text)
• More sophisticated templates and customization
• Covers gaps in current appointment reminder capabilities
- Guarantor texting: one reminder for multiple patients
- 30-day, 1-day, and 1-hour appointment reminders
• Ability to have a 1-hour appointment reminder with Google map for traffic alerts
Missed Appointment Reminders
• Automatically contacts no-show patients to reschedule appointments
• Decreases revenue loss from missed appointments
• Frees up staff time
Patient Payments
• Enables offices to create payment plans for patient balances
• Encourages an increase in patient collections
• Helps reduce potential revenue loss
• Note: The payment system is not directly integrated with NextGen Office
Integrated with Website
• World-class website design
• Mobile-friendly design
• Social media integration
• Chatbot - Automated chatbot: Front desk for your website - Reduces the need for phone calls to the office - Assists with patient acquisition
The integration of the Doctible patient engagement tool is just one of the many reasons why NextGen Office is one of the best cloud based EMR's available!
Are you interested in using the Doctible Platform with your NextGen Office EMR?
