Terry D. Vinston, chief operating officer of Potomac Psychiatry describes how their growth of clinical and administrative staff and digital marketing strategy has fueled rapid growth. “We added doctors and office staff and grew exponentially. I wanted us to elevate our exceptional patient care using an EHR system.”
“Our passion is getting our patients healed as quickly as possible. We feel good about making them feel better quickly,” says Dr. Kubala. The switch to NextGen Office allows them to focus on the patient conversation instead of the EHR.
“We needed an all-in-one solution that was approachable not only for our office but for patients as well,” said Heather Polson, office manager for Healthy Feet Podiatry. “Our goal was to increase patient numbers by improving our patient engagement capabilities.”
“I don’t think there’s anything I could ask of NextGen that they couldn’t produce orsort out. With most billing companies or billing entities, they kind of go after the low hanging fruit. One thing that the billing side has been able to do is continue to really fight for the money that we’ve earned—to fight for the money that we deserve to receive,” Dr. Vaclaw explained.
After four months of reviewing nearly 50 EHR solutions, Dr. Orsak contacted the top five companies he felt were compatible with his clinical and financial vision. “NextGen Healthcare offered the only solution that met my needs. It literally is a next generation EHR. My office manager and I had an epiphany during the demo. ‘This is our next EHR!’”He made the decision that day to switch to NextGen® Office.
Some of the more popular out-of-the-box features of NextGen Office are the ability to refill medications online and conduct virtual visits. The virtual visits help Dr. Bunke continue to deliver care amid the COVID-19 crisis.“We’re completely patient-centered and customer service-oriented. We don’t overbook patients. All patients have at least 30 minutes; but we’re limiting patients so there aren’t too many in the office each day,” said Dr. Bunke.
There are many factors to successfully expanding and operating a medical practice. As a practice grows, costs grow. Gary Wietecha, MD, knows firsthand the challenges and strengths of introducing an EHR system for not only practice growth, but long term sustainability.
