2 min read
Eliminate Manual Payment Entry in athenahealth with Automated Writebacks
If your practice uses athenahealth, you already know how powerful its clinical workflows and billing engine are. But if your front desk or billing...
2 min read
If your practice uses athenahealth, you already know how powerful its clinical workflows and billing engine are. But if your front desk or billing...
3 min read
Running a busy healthcare practice comes with a unique set of challenges. Between assisting in-office patients, managing a packed calendar,...
2 min read
Running a modern medical practice comes with a unique set of challenges. Between juggling incoming phone calls, updating Electronic Health Records...
3 min read
Every single day, healthcare and client-facing practices face an invisible drain on their growth. Front desks are overwhelmed, phones ring unanswered...
2 min read
In a perfect world, your front desk staff would answer every call on the first ring and reply to every text within seconds. But in reality, phones...
2 min read
For Robin Maddux, dental office management isn't just about scheduling; it’s about creating a seamless experience for both staff and patients. Having...
1 min read
Choosing the right communication tools can be the difference between a thriving practice and a "disaster". For Marathon Physical Therapy, a clinic...
2 min read
Stop Chasing Confirmations! As a practice owner or manager, you know the "No-Show Sinking Feeling." It’s that moment when your team realizes the...
2 min read
In today’s fast-paced digital world, the way we communicate has shifted. Think about your own habits: when an unknown number calls you, do you...
3 min read
For decades, "patient experience" was defined by what happened inside the four walls of your office—the friendliness of the greeting at the front...