Four Ways Cloud Based EMR Software can Protect your Bottom Line
When patients cancel their appointments last minute (or don’t show up), it affects your bottom line and weakens practice efficiency. By using NextGen...
Missed patient appointments are a huge source of frustration, inefficiency and lost revenue for all medical practices.
When a patient doesn't show up for a scheduled appointment the time spent by the staff and providers is lost, leading to frustration, an upset o of the practices daily workflow and rhythm and most importantly - the loss of revenue for your practices most valued asset - time.
According to a 2018 article in Medical Economics, the American Osteopathic Association found that no-show rates in an outpatient setting can range between 23 percent and 34 percent, resulting in a loss of 14 percent of anticipated daily revenue.
While it's unlikely that you can eliminate all no shows, having a simple, well defined strategy can lead to a big reduction in patient no show appointments and a corresponding increase in revenue and staff satisfaction. Not to mention improved patient outcomes realized by patients getting the scheduled care they need.
By using your EHR reporting tools you can identify the cost of no-shows and cancellations to better understand and quantify the financial implications of your current no-show rate.
Tip #1 - Create a Policy for Patient Appointment No-Shows and Cancellations
Tip #2 - Use appointment reminder technology to notify patients
See how One Practice Achieved Record Clinical and Financial Growth using a Patient Centered Approach
Tip #3: Inform your patients about this new policy
Tip #4: Educate your staff on why implementing this policy is necessary
Learn more about NextGen Office EHR/PM
When patients cancel their appointments last minute (or don’t show up), it affects your bottom line and weakens practice efficiency. By using NextGen...
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