Streamline Patient Engagement by Using Doctible with NextGen Office

In today’s competitive healthcare environment, delivering a seamless patient experience is more than a nicety—it’s a necessity. That’s where Doctible comes in. By integrating with NEXTGEN OFFICE, Doctible helps small to mid-sized medical practices enhance patient communication, reduce no-shows, and build stronger relationships—all while saving time and improving efficiency.

What Is Doctible?

Doctible is a patient communication platform designed specifically for medical practices. Its suite of tools automates key patient engagement tasks such as appointment reminders, two-way texting, online scheduling, digital intake, reputation management, and more. The result? Fewer administrative headaches and happier, more engaged patients.

Seamless Integration with NEXTGEN OFFICE

NextGen Office is a cloud-based EHR and practice management solution built for small practices. When using Doctible with NextGen Office, it becomes even more powerful. Here’s how the integration works:

1. Automated Appointment Reminders

Doctible pulls appointment data directly from NEXTGEN OFFICE to send automated reminders via text, email, or phone. Practices can customize messages and reminder schedules, helping reduce no-shows and late cancellations without lifting a finger.

2. Two-Way Text Messaging

With Doctible’s HIPAA-compliant messaging system, practices can communicate with patients in real-time via text. All interactions are centralized, and because it’s synced with the NextGen Office schedule, staff always know who they’re talking to and why.

3. Online Scheduling

Patients can book appointments online through a practice’s website or Doctible’s platform, with availability pulled in real-time from NextGen Office. This allows patients to self-schedule 24/7 while keeping the provider’s schedule up to date automatically.

4. Digital Forms and Paperless Check-In

Doctible enables practices to collect patient intake and consent forms electronically before the visit. Forms are synced with patient records in NextGen Office, reducing front-desk bottlenecks and enhancing the check-in experience.

5. Reputation Management

Doctible helps practices grow their online presence by automatically requesting reviews from patients after visits. Positive reviews can be directed to platforms like Google or Healthgrades, while negative feedback is flagged for internal follow-up.

6. Patient Recall and Reactivation

By leveraging data in NextGen Office, Doctible can identify patients who are due (or overdue) for appointments and send targeted recall messages. This keeps patients engaged in their care and fills gaps in the schedule.

Why Practices Love the Integration

• Time Savings: Front-desk teams spend less time on the phone and more time with patients.

• Fewer No-Shows: Automated reminders and confirmations improve attendance rates.

• Better Patient Experience: Modern, mobile-friendly communication tools make it easy for patients to stay connected.

• Practice Growth: More appointments and better online reviews help attract and retain patients.

For practices using a cloud-based ehr like NextGen Office, adding Doctible is like putting your patient communication on autopilot. The two systems work together to create a seamless flow of information and engagement—from scheduling to feedback—so you can focus on what matters most: delivering quality care.

If you're ready to modernize your front office and improve the patient experience, the Doctible–NextGen Office integration is a smart, scalable solution.